Utente ospite
29 novembre 2024
11 days in Vrindavan at Nidhivan Sarovar Portico, wow!! amazing & excellent stay. The hospitality was wonderful, staff was were very polite, kind & helpful. Right from entry into the hotel, the Security staff, the Front office staff Achal, Mohit, Bibek, Shubham, Tanya, Shivani, Bhavna, all of them helped us in each and every possible way and took care of even of the smallest requests. Talking about Tripti Restaurant, Santosh, Pramod, Jitendra, Rajat, Nikam, Rohit, Akhilesh and Chef Rajveer helped us a lot with tasty & fantastic food serving & other special requests we had on daily basis (we have been quite choosy, thanks to them for tolerating and accomodating us). It would be incomplete not to talk about Housekeeping staff, especially Jitendra, Ajay, Pushpender, Gurvinder and few others (I actually forgot the names), everyone was so humble and helpful. Special thanks to Bibek & Narinder (Duty Manager) who helped me in arranging a doctor visit in hotel at 2 am in morning as my wife was not feeling well. Narinder even actually offered a ride to nearby hospital in his car incase doctor was not available. Lastly, Mr. Mayank (GM), he is a lovely guy always ready and eager to listen to problems and solving them. Had a great time chit- chatting with him during our stay. Thanks Mayank ji for having such a wonderful staff and providing us a pleasent stay.. One cannot review a hotel or staff in a day or two but for us, genuinely, we felt like home, one family, during our stay. I would recommend this hotel to everyone who is looking to visit Vrindavan and Mathura.
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